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Terms & Conditions

Introduction

Welcome to USE unused’s webshop, useunusedshop.com. USE unused is a registered trademark of USE International, a joint stock company registered under Hungarian law, having its registered seat at 2 Levay Jozsef str., Miskolc, 3529 Hungary (USE).

Our website and webshop (Sites) and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). The act of placing an order on the Site, implies that you accept the TOS fully and without reservation. USE reserves the right to be able to amend its sales terms at all times. In this case the applicable terms shall be those in force and viewable on the Site on the date of the purchase.

Account and eligibility to purchase

In order to make purchases on the Site you will be required to register, which includes, providing your personal details (real name, phone number, e-mail address and other requested information as indicated). Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

Products

On useunusedshop.com, we only offer new products, marked with the "USE unused" trademark. The main characteristics (e.g. colour, material, available size) of products are shown on each product page. Please note that although the photographs on the Site give as good a representation of each model as possible, they may not exactly correspond to the real garments due to the Internet browser or monitor used.

Orders

USE offers products for sale that are in stock and available for dispatch from our HQ. Still, all orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. We reserve the right to refuse any order you place with us. We also may, in our sole discretion, limit or cancel quantities purchased per person. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Occasionally by mistake we may display inaccurate information (typographical errors, inaccuracies or omissions) that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders due to such mistakes. In case your orders are affected, we will attempt to contact you via e-mail and/or billing address/phone number provided.

Pricing

Prices shown on the website are either in Hungarian Forint (for users from Hungary) or in EUR. Prices include VAT at the applicable rate.

Upon checkout – as soon as you indicate your delivery address – the total amount payable will be recalculated to take into account any changes in VAT, import duties and taxes. In some cases import duty or tax costs will be invoiced to you directly from our shipping carrier or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in HUF, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Payment

Payment can be made by Paypal and Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, Maestro debit cards, and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account at the end of the checkout process. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.

We will keep details of your order and payment secure on a best effort basis. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

By clicking the Confirm button the Customer accepts USE International, 2 Levay Jozsef str., Miskolc, 3529 Hungary at useshop.hu to provide the following personal data stored in its user database to PayU Hungary Ltd. (1074 Budapest, Rákóczi út 70-72.) Provided data: username, family name, given name, country, phone number, e-mail address. The purpose of data transmission: customer support for users, confirming transactions and fraud-monitoring for users defence.

Delivery and insurance

Deliveries are made to the address given in the purchase order. We aim to dispatch all orders within 24 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. As soon as the package was handed over to the career a tracking number will be sent to the email address you provided. This allows you to monitor on the Site the progress of the delivery order.

From the time they are handed over to the carrier, goods are transported at the purchaser's risk. In the event of damage during transport, complaint must be made to the carrier within a period of three days from delivery. In the event of late delivery, missing items or defects, you should immediately contact the carrier and also inform USE via the provided central email address. Please note that delays may occur due to customs clearance processes.

Returns and exchange

If, for any reason you are not satisfied with your order, you may exercise your right to return purchased products within ten (10) working days from the date on which you received them from USE. Return items must be shipped back to:

USE UNUSED
SAS UTCA 15
1052, Budapest
Hungary

If the items are returned within this timeframe, we will exchange it (we will discuss with you the conditions of exchange) or offer a refund.

The products may be returned to USE by any shipping agent. The costs of shipment are at your own expense. You will be responsible for any loss or damage to the products during transit. To return products we kindly ask you to contact our team via the provided email address. Please note that duties, taxes and delivery costs will not be refunded.

In order for us to be able to accept any returned goods and provide you with a replacement item or refund your money, the following conditions have to be fully met:

You will be notified if upon receipt of the returned goods we find that any of the above rules were breached and hence the returned products cannot be accepted. In this case we will return the products to you in the condition in which they were sent back to USE. If you do not wish to retain the products we shall be entitled to both keep the products and withhold the sums already received.

Privacy policy

Welcome to USE unused’s webshop, useunusedshop.com. USE unused is a registered trademark of USE International, a joint stock company registered under Hungarian law, having its registered seat at 2 Levay Jozsef str., Miskolc, 3529 Hungary (USE). Our website and webshop (Sites) and related services are made available to you in accordance with the following Privacy Policy. By using our Sites you accept our Privacy Policy.

We are committed to protecting the privacy of our customers’ personal information. As a general rule, we do not process your personal data when we can provide you with services through the use of anonymous data or by other means which allow us to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address). As soon as an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. By registering you are consenting to the collection of your personal data.

Payment related information (e.g. credit card details) are not stored by USE. Even the processing of such information is not happening by USE, but by the official payment processing partners. Please ensure that you read the Privacy Policy of our payment providers.

We may use cookies to serve you better e.g. deliver content specific to your interests, to track the contents of your shopping cart and to prevent you from re-entering all your registration information data at each connection. For the sake of clarity, cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information.

We only use your personal information for the delivery of services to you: for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. We will not share your personal information with third parties unless we are forced by law (e.g. regulatory authorities, police).

We also may use your personal information to send you marketing updates (e.g. on sales or discounts), but only ever in accordance with your preferences. Upon registration we provide you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for our own marketing purposes. Account settings allow you to unsubscribe of any service or update to which you have subscribed to.

ONLINE SUPPORT & HELP

For information about

Please feel free to contact us at: webshop@use.co.hu or +36 30 549 0868

Support operation times

Monday - Friday: 10am - 6pm CET

Name: Use International Zrt.

Address: 3529 Miskolc, Lévay József utca 2.

Tax. no.: 24655790-2-05

Registration no.: 05-10-000506

We respond to all inquires as soon as possible during regular business hours. Please kindly note that we only speak English and Hungarian so please contact us in one of these languages.